Business Analysis · IT Consultancy

DL Business Systems

Building systems that last. Systems that scale.

Expert business analysis and IT consultancy for UK organisations. We help leaders modernise operations, implement enterprise systems, and deliver lasting, measurable value.

7+
Years Experience
16
Major Projects
6
Industries Served
UK
Based in London

Proven Results. Practical Delivery.

We don't just write strategy documents. We deliver working systems that transform how your organisation operates.

Hands-On Delivery

We build and implement systems ourselves, not just provide recommendations. You get working solutions, not PowerPoint decks.

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Measurable Outcomes

Every project delivers quantifiable results. From £58k cost savings to 60% efficiency gains, we prove ROI.

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Enterprise Experience

7+ years delivering Microsoft Dynamics 365, Salesforce, SAP, and Power Platform across UK organisations.

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UK-Based Expertise

London-based consultancy serving organisations across the UK with deep understanding of local business challenges.

Practical expertise. Structured delivery.

We provide business analysis and IT consultancy services to help organisations modernise their operations and deliver lasting value. Whether you're implementing new systems, improving existing processes, or navigating digital transformation, we bring a structured approach to deliver results.

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Business Analysis

Requirements definition, process mapping, stakeholder engagement, and solution design that prevents scope creep. Our stakeholder workshops uncover the real needs before development starts, ensuring systems that users actually adopt.

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Digital Transformation

CRM implementation, HR and payroll systems, system modernisation, and business process automation. We've delivered Dynamics 365 and Salesforce implementations achieving 40%+ user adoption rates.

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Systems Implementation

Expert delivery of Microsoft Dynamics 365, Salesforce, SAP Business One, Power Platform, and enterprise business applications. From vendor selection to go-live, we ensure successful implementation.

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Process Improvement

Workflow optimisation, efficiency analysis, and change management support that delivers measurable results. We've achieved 50-70% efficiency improvements across multiple client organisations.

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Project & Change Management

Agile and waterfall project delivery, stakeholder management, and organisational change support. We guide teams through complex transformations with sprint-based delivery and structured change programmes.

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Data Analysis & Insights

Power BI dashboards, data modelling, and analytics solutions that turn raw data into actionable insights. From executive reporting to operational metrics, we deliver clarity through data visualisation.

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16 Major Projects. Measurable Impact.

From £632k insurance claims supported to 70% faster audit completion, every project delivers quantifiable results across leisure, energy, retail, healthcare, and financial services sectors.

£862K+
Documented Savings
50-70%
Efficiency Gains
100K+
Users Impacted
16
Major Projects

Featured Projects

Standards Audit App

Leisure & Hospitality Power Platform 28 Sites

Challenge

Manual paper-based compliance audits across 28 leisure facilities causing inconsistent tracking and £58k annual software costs.

Solution

Power Apps mobile audit system with SharePoint backend, QR code zone scanning, risk-based routing, and automated manager alerts.

Technology

Power Apps, SharePoint, Power Automate, Azure DevOps, QR code integration

Results

  • £58,000 annual cost saving (eliminated F360 Forms subscription)
  • 70% faster audit completion time
  • Real-time compliance dashboard for senior leadership
  • Automated high-risk alerts to facility managers

Insurance Claims Power BI Dashboard

Leisure & Hospitality Power BI Data Analytics

Challenge

No visibility into incident trends, claim exposure, or risk patterns across multi-site portfolio affecting insurance premiums.

Solution

Power BI dashboard integrating incident data, claims tracking, and risk analytics with drill-down capability by site and incident type.

Technology

Power BI, Power Query, DAX formulas, SharePoint integration

Results

  • Supported £632,000 insurance claim with data-driven evidence
  • 60% reduction in claim processing time
  • Identified high-risk sites for preventative intervention
  • Executive-level risk visibility across entire portfolio

Modernising business systems with clarity and rigour.

Founder

David Lawrence

Business Analyst — 7+ years delivering digital transformation projects

About DL Business Systems Ltd

DL Business Systems was founded by David Lawrence, a business analyst with over seven years of experience delivering digital transformation projects across leisure, energy, retail, healthcare, and financial services sectors.

We specialise in helping organisations modernise their business systems through expert analysis, strategic planning, and practical implementation. Our work spans CRM platforms (Microsoft Dynamics 365, Salesforce), Microsoft Power Platform solutions, SAP Business One, HR and payroll systems, process improvement initiatives, and enterprise system implementations.

Our approach combines technical expertise with deep business understanding to deliver solutions that are sustainable, scalable, and built for long-term success. We work collaboratively with stakeholders to ensure systems are fit for purpose and drive measurable value.

Capabilities

  • CRM platforms — Microsoft Dynamics 365, Salesforce
  • Microsoft Power Platform solutions
  • Process improvement & change management
  • Enterprise system implementations
  • SAP Business One & ERP systems
  • HR and payroll systems

Industries We Serve

Leisure & Hospitality Energy & Utilities Financial Services Professional Services Retail Charity

Ready to discuss your business systems needs?

We work with organisations across the UK to deliver business analysis and IT consultancy services. Reach out to discuss how we can support your next project.

Response within 24 hours. No obligation, no sales pressure.

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Phone

+44 7823 718901

Prefer to talk? Call for a no-obligation chat.

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Location

London, United Kingdom

Office Hours

Monday – Friday: 09:00 – 17:30 GMT

Response within one business day.