Building systems that last. Systems that scale.
Expert business analysis and IT consultancy for UK organisations. We help leaders modernise operations, implement enterprise systems, and deliver lasting, measurable value.
We don't just write strategy documents. We deliver working systems that transform how your organisation operates.
We build and implement systems ourselves, not just provide recommendations. You get working solutions, not PowerPoint decks.
Every project delivers quantifiable results. From £58k cost savings to 60% efficiency gains, we prove ROI.
7+ years delivering Microsoft Dynamics 365, Salesforce, SAP, and Power Platform across UK organisations.
London-based consultancy serving organisations across the UK with deep understanding of local business challenges.
We provide business analysis and IT consultancy services to help organisations modernise their operations and deliver lasting value. Whether you're implementing new systems, improving existing processes, or navigating digital transformation, we bring a structured approach to deliver results.
Requirements definition, process mapping, stakeholder engagement, and solution design that prevents scope creep. Our stakeholder workshops uncover the real needs before development starts, ensuring systems that users actually adopt.
Discuss This Service →CRM implementation, HR and payroll systems, system modernisation, and business process automation. We've delivered Dynamics 365 and Salesforce implementations achieving 40%+ user adoption rates.
Discuss This Service →Expert delivery of Microsoft Dynamics 365, Salesforce, SAP Business One, Power Platform, and enterprise business applications. From vendor selection to go-live, we ensure successful implementation.
Discuss This Service →Workflow optimisation, efficiency analysis, and change management support that delivers measurable results. We've achieved 50-70% efficiency improvements across multiple client organisations.
Discuss This Service →Agile and waterfall project delivery, stakeholder management, and organisational change support. We guide teams through complex transformations with sprint-based delivery and structured change programmes.
Discuss This Service →Power BI dashboards, data modelling, and analytics solutions that turn raw data into actionable insights. From executive reporting to operational metrics, we deliver clarity through data visualisation.
Discuss This Service →Every engagement delivers quantifiable results across hospitality, leisure, energy, retail, ecommerce, healthcare, and financial services sectors.
A luxury hotel group operating across the UK, Netherlands, and United States running fragmented legacy finance systems, with Sun Systems and Sage 200 creating inconsistent processes, manual reconciliation, and no single view of financial performance across properties.
End-to-end As-Is process discovery and target operating model design across Procure to Pay, Accounts Payable, Accounts Receivable, Revenue, Income Audit, and Inventory. Facilitated cross-territory workshops with Directors of Finance, produced BPMN swimlane process maps, pain point registers, and systems integration mapping covering SFTP and API connections.
Sage Intacct, Sun Systems, Sage 200, Opera PMS, Micros Simphony POS, BirchStreet, ProcureWizard, Evention, Zenoti, and payment platforms including Adyen, Fiserv, and Amex
A growing ecommerce business with inconsistent data definitions across systems, creating reporting discrepancies, unclear data ownership, and integration friction between platforms and third party order processing.
Established a single source of truth for business data through a structured data dictionary covering entity definitions, field level specifications, ownership, and validation rules. Delivered the DPO interface workstream, defining integration specifications, data mapping, and exception handling between platforms.
Data dictionary frameworks, interface specification, API and file based integration design, data governance modelling
Manual invoice processing causing extended payment cycles, supplier dissatisfaction, and significant working capital tied up in inefficient accounts payable workflows.
Directed a £100k+ ERP transformation programme implementing Sage Intacct cloud finance with Quadient AP automation, covering OCR invoice capture, automated approval routing, and real time financial reporting.
Sage Intacct, Quadient AP Automation, OCR invoice capture, Azure integration
A financial services client managing its sales pipeline through spreadsheets, with no consolidated view of opportunities, missed follow ups, and legacy customer data spread across disconnected systems.
Delivered a Salesforce Sales Cloud implementation with full data migration from legacy systems, including data cleansing, field mapping, validation rules, pipeline automation, and reporting dashboards.
Salesforce Sales Cloud, data migration and cleansing, workflow automation, reporting dashboards
Manual paper-based compliance audits across 28 leisure facilities causing inconsistent tracking and £58k annual software costs.
Power Apps mobile audit system with SharePoint backend, QR code zone scanning, risk-based routing, and automated manager alerts.
Power Apps, SharePoint, Power Automate, Azure DevOps, QR code integration
No visibility into incident trends, claim exposure, or risk patterns across multi-site portfolio affecting insurance premiums.
Power BI dashboard integrating incident data, claims tracking, and risk analytics with drill-down capability by site and incident type.
Power BI, Power Query, DAX formulas, SharePoint integration
Nothing is mapped, specified, or recommended without grounding in source material and stakeholder validation.
DL Business Systems Ltd is a UK business analysis and IT consultancy with over seven years of experience delivering finance transformation and digital change programmes across hospitality, leisure, energy, retail, ecommerce, healthcare, and financial services sectors.
We specialise in helping organisations modernise their business systems through expert analysis, strategic planning, and practical implementation. Our work spans finance transformation and ERP migration, Procure to Pay and Order to Cash process design, CRM platforms including Microsoft Dynamics 365 and Salesforce, Microsoft Power Platform solutions, SAP Business One, HR and payroll systems, and enterprise system implementations.
Our approach combines technical expertise with deep business understanding to deliver solutions that are sustainable, scalable, and built for long-term success. We work collaboratively with stakeholders to ensure systems are fit for purpose and drive measurable value.
We work with organisations across the UK to deliver business analysis and IT consultancy services. Reach out to discuss how we can support your next project.
London, United Kingdom
Monday – Friday: 09:00 – 17:30 GMT
Response within one business day.